Contact Royal® Caribbean at 1-888-230-8925
Need help with your Royal Caribbean cruise? Contact customer service for fast support with reservations, excursions, and more. Available 24/7 to assist you.
Last updated
Need help with your Royal Caribbean cruise? Contact customer service for fast support with reservations, excursions, and more. Available 24/7 to assist you.
Last updated
Royal Caribbean International is renowned for its luxurious cruises and exceptional onboard experiences. However, like any large company, its customer service has garnered mixed reviews. Understanding how to navigate their support channels can significantly enhance your cruising experience.
For immediate assistance, Royal Caribbean offers several contact methods:
General Customer Service (U.S.): 1-888-230-8925
International Guests: 1-888-230-8925
Reservations & Modifications:1-888-230-8925
Crown & Anchor Society Members: 1-888-230-8925
Post-Cruise Assistance: 1-888-230-8925
For non-U.S. residents, Royal Caribbean provides dedicated numbers for various countries, including the UK, Germany, Spain, and Australia.
For detailed inquiries or formal complaints, consider emailing
Engaging with Royal Caribbean on platforms like Twitter and Facebook can expedite resolutions. Their social media teams are responsive and can direct you to the appropriate department.
Utilizing a travel agent can be beneficial, especially for intricate matters. They often have established relationships with cruise lines and can navigate policies more effectively.
While many passengers praise Royal Caribbean's onboard services, some have reported challenges with customer support. For instance, a guest aboard the Harmony of the Seas experienced health issues and was promised compensation that never materialized. Attempts to obtain medical records were also unsuccessful.
Additionally, some travelers have expressed dissatisfaction with communication regarding itinerary changes and cancellations. One reviewer noted that after booking a cruise with flights and transfers, the flights were canceled without notification, leading to missed connections and a lack of response from Royal Caribbean.
For formal correspondence, you can reach Royal Caribbean at:
Please note that response times via mail may vary and can take up to 14 days.
Be Clear and Concise: Clearly state your issue and desired resolution.
Document Everything: Keep records of all communications.
Escalate When Necessary: If initial contacts don't resolve your issue, consider reaching out to higher-level contacts.
For more detailed information on contacting Royal Caribbean's customer service, visit their official page:.
